(260) 622-4251     Town Hall Hours: 7am to 3:30pm

Utilities

Information about billing, garbage and recycling pickup, local services, utility departments, and frequently asked questions

Utilities Menu

Utility Announcements

On 2/9/22 there was an upgrade to our on-line Bill Pay. The new upgrade will require the customer to register prior to making a payment. This registration will only need to be done once. Click on the bill pay button below and follow the instructions.


Online Summer Sprinkling Credit sign-up is closed

To pay your utility bill online, please use this link:

Billing

Utility bills are generated on the 1st of each month through the Utility office.

Payment is due by the 20th of the month.

Ways to Pay Your Utility Bill

There are several options for paying your utility bill.

  1. Pay online
  2. By mail, sent to:
    Town of Ossian
    507 N. Jefferson St.
    Ossian, IN 46777
  3. In person at:
    Farmers & Merchants State Bank, 102 N. Jefferson St., or
    Ossian Town Hall, 507 N. Jefferson St.
  4. By ACH:
    To sign up, visit the Town Hall.

Make all checks payable to: Ossian Municipal Utilities

Frequently Asked Questions about Utilities

I just moved to town. How do I set up new utility service?

Please print out and complete the Application for Residential Utility Service. Bring the completed form and one form of photo ID to the Town Hall.

If you are renting and two people are on the lease, both people will need to sign the application and come to the Town Hall, each with photo ID.

Who should I contact when the power goes out?

Contact your electric company, likely either AEP/I&M or Heartland REMC. You can find general contact information for them below. You can also find their contact information on any of the bills they’ve sent you.

PLEASE NOTE: Town of Ossian employees have NO INFORMATION about power outages, when they will happen, or when power will be turned back on. We are unable to assist you in getting your power turned on. You will need to contact your electric company directly.

Where can I see the water rate ordinance (or other utility ordinances)?

You can find utility-related ordinances here.

Where do I report streetlight outages?

You can report all streetlight outages directly to Indiana Michigan Power using this form. Please note that the Town does not have any record of outage reports, and does not handle outage repairs.

Services

Gas

NIPSCO

1-800-464-7726

nipsco.com

Telephone & Internet

Verizon

1-800-483-4000

verizon.com/home

Electric

AEP/I&M

1-877-237-2886

aep.com or indianamichiganpower.com

Telephone & Internet

Frontier

1-877-514-5261

frontier.com

Water, Sewer & Garbage

Ossian Town Hall

260-622-4251

ossianin.com

Electric

Heartland REMC

1-866-336-2492

heartlandremc.com

Cable TV & Internet

Comcast/Xfinity

1-888-266-2278

xfinity.com

Services

Gas

NIPSCO

1-800-464-7726

nipsco.com

Electric

AEP/I&M

1-877-237-2886

aep.com or indianamichiganpower.com

Electric

Heartland REMC

1-866-336-2492

heartlandremc.com

Telephone & Internet

Verizon

1-800-483-4000

verizon.com/home

Telephone & Internet

Frontier

1-877-514-5261

frontier.com

Cable TV & Internet

Comcast/Xfinity

1-888-266-2278

xfinity.com

Water, Sewer & Garbage

Ossian Town Hall

260-622-4251

ossianin.com

Sewer Department

The Ossian wastewater utility serves 1,300 units on the water system. In addition, units in the Silo Farms manufactured housing development north of Ossian, and the Norwell Middle and High Schools are also served on a daily basis. Seven lift stations direct wastewater to a 900,000 gallon per day sewage treatment facility.

Sewer charges are based on water consumption. A flat rate is utilized for those who are not water customers.

Street Department

The Town of Ossian covers over two square miles of land area and contains approximately 25 miles of streets. State Road 1 provides a north-south access and several county roads feed into town.

The Street Department offers services year round including: sweeping of curb streets in the spring, road paving and repairs in the summer, leaf pickup in the fall, and snowplowing/salting in the winter. Clear and safe roadways are provided year round by appropriate and visible signage and safety barriers where necessary. Mosquito spraying also takes place as needed and weather permitting.

Garbage & Recycling

Download your 2022 Garbage & Recycling Calendar here

The Town of Ossian contracts with Republic Services for garbage and recycling services.

Garbage is picked up every Tuesday beginning at 6:00a.m.

The contract limits each household to one trash and one recycle bin per week with additional bins available through the Town Hall at an additional charge. Any overflow garbage can be set out in a regular trash bags as long as it has a Republic sticker on it. These stickers can be purchased at the town hall for $1.50 each. Tree limbs must be bundled and tied to less than a 3 foot square.

Recycling is picked up every other Tuesday.

Any overflow recyclables must be contained in a small box or paper sack, not plastic bags. Packing or moving boxes must be broken down to less than 3 foot square.

Please report any problems or misses with either garbage or recycling to the Town Hall at 260-622-4251.

Republic Services also provides the town 2 clean up days. They are in June and October. Watch your water bill for more information as the dates get closer.

Water Department

The Town provides approximately 1,300 residential, commercial, and industrial units with water service.

The Ossian water system is comprised of five wells located within the corporate limits along with 21 miles of main and supply lines. Two elevated storage tanks provide 450,000 gallons of water storage capacity. The average demand on the system is over 300,000 gallons per day.

Water meters are read for billing on or about the 20th of each month.

Ossian Annual Quality Water Report (CCR): 2022 CCR

Storm Water

The Ossian storm water utility has been created to address the numerous drainage issues throughout the Town.

A storm water fee is included on the utility bill each month.

Amended Stormwater Rate Ordinance

The 3-member council appointed board meets the last Tuesday of each month at 10AM. Currently all 3 seats on the board are open. Please contact the Town Hall if you are interested in serving on the board.

Board Members

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